Australia: 1300 658 338New Zealand: 0800 367 527

Spot-on Laser Levels and Tools Customer and Retailer Support

Spot‑on provide extensive customer and retailer support.

All Spot‑on products come with extensive warranties. We offer a calibration and repair service to our range of products including optical levels, pipe laser levels, dot and line lasers and rotary laser levels, as well as other brands.

We hope our FAQs help answer your queries.

Find out about our service network →

Spot‑on also offers retailer training.

For more information please contact us.


FAQs

Spot-on laser levels come with an Australian calibration certificate. Is this important? An Australian calibration certificate is very important as it indicates the unit has been checked for accuracy after manufacture. Unfortunately, some companies fail to check and calibrate instruments before sale. All Spot-on optical lasers, rotary laser levels, dot and line lasers are individually…

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Manuals

Lost the instruction manual for your product? Find and download them again here. How to Grade with Your Laser Level, and Percentage Conversion Chart Rotary Lasers Extreme A3 Extreme A3 Mk II General A1 General A3 General A3G General A3 Pro Special Edition General A3G Pro Special Edition Homeline THE‑1 Lasertec H1R Lasertec HV1R Lasertec HV1G Powerline A1 Powerline A1G Powerline A2 Special Edition Powerline A3 Powerline A3 Special Edition Powerline A3G…

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Calibrations and Repairs

We can calibrate and repair all makes and models of laser and optical measurement products where possible, excluding those that fall under one of the criteria below: The instrument model is unable to be calibrated and/or repaired due to its design. Spare parts being no longer available. When sending in a repair, be sure to fill out…

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Warranty Information and Product Registration

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Spot‑on offers warranties of up to ten years depending on the brand, make, and model. All warranties come unconditional and do not require any registration unless otherwise stated on the individual product or in a promotional offer. You are entitled to a replacement or refund for a major…

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Retailer Training

As an industry leader with more than 25 years’ industry experience, Spot-on has developed a “Measurement Awareness” course. This unique course has been designed to provide a better understanding of the industry, different laser levels and their applications, accuracies and standards.  It is available to all supporting and partnership retailers who stock Spot-on products. Spot-on…

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